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Job Title: Software DevOps Engineer – Logging & Monitoring
Organization: GBU Cloud Development Services, Cloud Reliability Services
Cloud Reliability Services (CRS) is a strategic component that will transform Oracles Global Business Units (GBU) cloud operations. As cloud service operations evolve from a predominately re-active model (i.e., responding to emergencies with high levels of human involvement) to a pro-active model (i.e., preventing emergencies and outages with intelligent tools, services and automation), the mission of CRS will ensure that all GBUs can efficiently operate ultra-scalable and highly-reliable SaaS/Foundation services, across multiple operating models as they iterate to become Cloud Native.
The Cloud Reliability Services (CRS) team will build, deliver and operate standardized services to enable Oracles GBUs to more effectively operate their SaaS applications. The CRS team is a fast paced, highly motivated team that embodies We rather than I. CRS will be a geo-diverse team that will allow it to quickly respond to customer engagements and challenges, and adapt quickly to incoming incidents while still delivering on committed features and enhancements.
Roles & Responsibilities
The candidate will work with highly skilled, highly motivated engineers using Agile methodologies based on Scrum or Kanban, and incorporating enterprise agile practices from Scaled Agile Framework (SAFe). The team embraces a DevOps environment the Developers are the Operators. The work environment is to treat everything as code (code, configuration, infrastructure, pipelines, everything) to achieve the highest quality product in the most efficient amount of time.
You will work alongside a software development team within the greater Oracle Cloud Reliability Engineering team where you will develop new features as well as expand and support existing features. One week you may be writing automated tests for an existing feature. The next week you may be developing a new feature (design, code, test, and deploy) for a customer in our environment. The next week you may be providing support to a customer on your new feature.
You will learn new technologies based on what we already deploy and use. You will also learn about and research new technologies that you bring to the team to better our offerings. You will play a key role in building more intelligence, into CRS services that we deliver, so that SaaS services function more and more autonomously over time.
Per team roles and responsibilities
The candidate will:
An ideal candidate will have expertise with:
Oracle GBUs provide services to many critical systems globally requiring 24×7 support. DevOps engineers will rotate with other team members in a designated, on-call status following in-country requirements. CRSs primary support model is follow the sun, utilizing geographically diverse team members during normal working hours to provide support. CRS will strive to have subject matter experts distributed globally. With geographic diversity, countries and regions have a broader array of holidays requiring a flexible support schedule across multiple geographies. Additionally, coverage is required through the weekend.
To provide the required support to Oracle customers, CRS will use additional compensation to cover extended business hours and/or on-call pay based on in-country laws and Oracle policy. In general, there will be a Primary and Secondary engineer designated in advance to provide coverage for select services. If numerous services are supported in a specific geographic region, there may be more than one set of Primary/Secondary engineers selected.
Software engineers and database administrators will engage in activities to restore services that are down or degraded. This may be as simple as running an existing script to restart a service or executing a standard operating procedure, or may require code changes with review steps, integration, testing, and software deployments to restore a service to normal operation. In addition, engagement with other Oracle development and support teams may be needed.
Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc.
As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs.
Duties and tasks are varied and complex needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience.
Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.
Tagged as: Oracle jobs
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