WHO WE ARE:
PTCL is a Leading Telecom Company of Pakistan, serving its customer base all across the country. With a mission to revolutionize the Telecom Industry, PTCL is providing the largest Integrated Information Communication & Technology (ICT) services in Pakistan.
PTCL provides a growth & development driven culture with dynamic learning opportunities to its employees which enables them to broaden their horizon and develop as true professionals. We are an equal opportunity employer where diversity and inclusion is foundational to how we operate. Our Corporate Values We Care, We Put Customer First, We Work as One Team, We Embrace Change are embedded in company culture resulting in a cohesive team environment, guaranteeing success of the organization and development of its employees.
Design Corporate Products Solution & Services to Multinationals, Financial Institutions, Banks, Govt., Local companies and telecom sector as ICT Services provider, Senior Manager Pre Sales will take the lead in Designing Customer solution
Gather customer Feedback for proper positioning of PTCLs products for optimal performance with maximum benefit to the corporate Customers.
Work with the Pre-Sales and Sales team to perform Existing Customer Services/Product Analysis to enhance/improve Service experience and offer Technology up gradation options
Ensure that pre-sales team including Pre-Sales Assistant Managers and Managers maintain and develop the following skills:
Communicate technical and business information to widely varied audience
Understand business processes and business problems
Understand data relationships and how data can be used to solve business problems
Understand and capture business and technical requirements
Develop a broad awareness of the client’s technical architecture and emerging technologies with enough knowledge to determine what is and is not possible.
Have knowledge of strategic, conceptual, consultative selling
Ensure that Sales, Product Development and Customer receive support as they request.
Gather support from Product and support Managers of Corporate Sales & Business Development Wing in providing solutions to the corporate customers.
Respond to all RFPs in association with the Customer Service and Product Development wing.
Implement PTA (regulatory) instructions pertaining to New Numbering Series, Access Codes, Tariff, suspension of services etc. through PTCL Headquarters/ relevant field units.
Maintain regular contact and co-ordination with operators to resolve their complaints regarding network issues in PTCL.
Professional Degree in Business Administration or Engineering from a reputed institute.
6-8 years’ experience in Telecom Industry, Consumer Research, and Analysis.
*Please note that only shortlisted candidates will be contacted.
**Last Date to Apply: 11th February, 2021.
Age Limit (Years):